Written By: PJ Jakovljevic Date Published: June 16, 2020 Several years ago, we met with executives from Ascent Solutions (owned by Precisio Business Solutions, based in Somerville, NJ) at a Dreamforce user conference by Salesforce. The cloud enterprise resource planning (ERP) software provider on the Salesforce Platform was founded by seasoned manufacturing and distribution business […]
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What Are Your Customers Really Expecting from You?
Before the age of the internet, customers cared primarily about one thing: the product. If the price and quality were right, then there was little to dissuade a customer from finalizing a purchase or returning in the future. However, this is not the case of today’s customer/vendor relationships. Studies conducted by customer-relationship experts at Salesforce […]
Continue readingMore TagWhy QuickBooks Might Not Be the Right Business Tool for You
Simple, easy to use, and highly rated, QuickBooks is often the go-to accounting application for small to medium sized businesses. Sustaining popularity nationwide since the early 2000’s, QuickBooks has established a reputation of their user-friendly accounting system. However, as cloud-based systems become ever more prevalent in efficient enterprise resource planning, QuickBooks may actually present more […]
Continue readingMore TagHow Ascent Reshapes the Customer Experience
In today’s on-demand market, the customer’s experience is as important as the products sold. Salesforce’s 2019 State Service Report found that as much as 80% of customers surveyed see their buying experience as a crucial deciding factor on whether or not they will return to any particular store. As a matter of fact, 86% of customers report being willing […]
Continue readingMore TagThis Year, Ascent is Helping You Reach Your Enterprise Resolutions
With the new year comes the chance for new resolutions, yet whatever your new objectives may be, accurate inventory management will always be an enterprise goal at the heart of every efficient supply chain. Teaming up with warehouses and distribution centers nationwide, Ascent Solutions has developed a legacy of empowering the workforce with affordable solutions designed to […]
Continue readingMore TagWhat does Efficient Reverse Logistics Look Like
In 2015, the value of returned goods increased enough to classify as the world’s 21st largest economy, outranking international economies and annual sales from major American retail corporations. Responsible for nearly a third of global returns, U.S. consumers contribute up to $221.7 billion according to market researchers from the IHL Group. Furthermore, return processes are becoming far […]
Continue readingMore TagThe Customer Success Movie and Not Only the Snapshot
The natural tendency of a spectator is to be in awe of achievement whether it is demonstrated by an individual or team. Many spectators are viewing the snapshot rather than the entire movie that led up to the achievement. This was the reaction of many people when they learned that Roger Federer was going to […]
Continue readingMore TagSpeed or Accuracy? Maximize Both with Ascent Solutions
Between mid-October and late January, distribution centers can ship over 200 billion parcels worldwide. To thrive during peak season, warehouse operations require both speed and accuracy. However, when it comes to manual data entry, speed and accuracy seem to be at odds as inventory management becomes more complex with moving assets and seasonal hires. With […]
Continue readingMore TagExcel or Ex HELL? Why Excel is Not Suited for Inventory Management
Microsoft’s Excel does not have the proper capabilities to accurately track real-time perpetual inventory, yet tens of thousands of businesses still use Excel for inventory management. As your company grows, inventory grows as well, and Excel’s dependability becomes even more unreliable. Unable to handle the strain of the warehouse, Excel can do more harm than […]
Continue readingMore TagUnlock a new Level of Productivity with Color Labels
Monochromatic labeling systems have retained popularity in the industrial landscape since they serve as both a cost-effective and standardized printing solution in warehouses and storefronts alike. However, new breakthroughs in printing technology bring opportunities previously unavailable with black-and-white consumables. Capturing attention before barcodes and words, color labels boost inventory accuracy in and out of the […]
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