Case Study: Ashbee & Stone, From Omnichannel Experiences to Managing Bills of Materials
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About Ashbee & Stone
The Cast Iron Bath Company has the largest selection of free standing cast iron baths in Europe. Inspired by the beauty and function of the Arts and Crafts Movement, Ashbee and Stone was born, bringing classic design and refined simplicity to tapware, shower fittings, sanitaryware and furniture.
Opportunity
Looking for a cloud solution that was reliable and flexible were critical requirements for Ashbee and Stone. The company has stores in three locations and needed a system that could help them operate efficiently. Ashbee and Stone is also a hybrid business, meaning it’s part retailer and part manufacturer, so it needed the ability to manage bill of materials (BOM) with elements of manufacturing in addition to an omnichannel retail experience. Lastly, it wanted sales information while on the road, so mobility was also important.
Solution
Ashbee and Stone selected Salesforce and Ascent Solutions to satisfy their business needs in the cloud. The flexibility to connect a back office ERP system with front office sales activity made the platform ideal for delivering a reliable and scalable solution. Ascent Solutions out-of-the-box features combined with Salesforce per user pricing reduced the need for a large capital investment. The combination of Ascent Solutions with Salesforce delivered a flexible and tailored cloud-based system for the unique needs of Ashbee and Stone.
Steve R.
Director of Operations at Ashbee & Stone
“Having already implemented Ascent Solutions previously and used it trouble free for 5 years, I had no hesitation in choosing it for this business… The team at Ascent Solutions is always a pleasure to deal with. The ability to manage both Phantom and Non-Phantom bills of materials made it an ideal choice for us and the setup was straightforward… We are a retail business with elements of manufacturing and the Ascent solution caters well for both aspects.”
“When we were looking for an ERP system most options involved a large outlay on hardware and network infrastructure; we needed a product that could work in our three sites and also allow sales to access information whilst on the road. The Ascent product leverages the highly reliable cloud infrastructure of Salesforce; the per user per month licensing meant that we did not need any large initial capital investment; and the flexibility of Salesforce and Ascent with regards to addition of fields and workflow made our decision much easier.”
Project Scope
Salesforce Sales Cloud, Salesforce Platform
Industries
Manufacturing, Retail
Use Cases
eCommerce
Inventory Control
Order Fulfillment
Serialization & Lot Control
Bill of Materials (BOM)
Omnichannel Orders
Cloud Solutions
Salesforce Sales Cloud
Salesforce Platform
Ascent ERP
Implemented By
Ascent Solutions
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Why Ascent?
We are distribution and manufacturing technology enthusiasts that understood the term “ERP” was oversold and under delivered. We designed a flexible platform to ensure that we are able to adapt and evolve with businesses from the startup to enterprise level yet keep our offering affordable.
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