Anyone that’s worked with us knows flexibility is a core principle of the technology we’ve built on Salesforce. We are often early adopters of cutting-edge approaches taken on the platform. We do this, so customers and partners can reap the benefits earlier than others in the marketplace. Along those lines, we’re excited to share the […]
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How Salesforce Customer 360 + Operations 360 Reduces Customer Rage
Salesforce recently cited frightening new research about the growing impact of poor customer experiences on businesses. According to an Arizona State University study, customer rage has become all the rage, largely due to poor experiences with companies: 74% of customers experienced a service or product problem in the past year, with 63% feeling rage about […]
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Power of Purchase Orders on Salesforce
In many ways, a purchase order (PO) is the unsung hero of inventory management. We’re all familiar with inventory control, serialization, lot management, replenishment, and reverse logistics, which constitute the bulk of the inventory lifecycle. With more startups and SMBs moving away from inefficient manual entry systems and spreadsheets to cloud ERP, we want to […]
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Ascent Connectors: Integrate Cloud ERP Applications on Salesforce
For companies that aren’t able to move their entire technology stack onto Salesforce in one fell swoop, leveraging “connectors” (i.e. pre-built integrations) is the next best approach. Especially if you are looking at a phased implementation to migrate completely onto Salesforce over the course of a year. Industry insiders, Salesforce Ben, wrote an interesting article […]
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