Digital transformation initiatives continue to sweep through retail, financial services, and health care.
Industry experts also see the manufacturing industry going through similar changes. Implementing a platform like Salesforce with a robust set of product, implementation, and consulting partners helps improve the success of digital transformation initiatives.
Two Rules for Manufacturing Digital Transformation Success
Rule #1: Focus on what your customers want and deliver the perfect product experience to each one of them. It’s not just designing a great product, or making it a pleasure to use, or creating a wonderful buying experience – it’s all of the above that will help your company succeed with digital transformation.
Rule #2: Use the cloud to make digital transformation much easier. Especially if your cloud technologies are all seamlessly integrated and focused on the customer.
Propel and Ascent technologies are both built natively on the Salesforce platform, which allows us to work together with Salesforce to deliver a seamless customer experience. Here’s an overview diagram of what a cloud PLM and cloud ERP solution do together with Salesforce CRM:
Common PLM + ERP Use Cases
As the only cloud PLM software built on the Salesforce platform, Propel can easily share the latest product updates with Ascent’s cloud ERP solution. Ascent is able to show sales teams the latest inventory status during the sales process. Propel and Salesforce work together to resolve customer issues and help provide a 360 degree view of customers AND operations.
Here’s one example: After research and development teams design the product in Propel, all of the latest product information is easily shared with operations, who is able to source and order the components with Ascent ERP. As operations ramp up with Ascent, Salesforce helps sales and marketing create the right bundles and promotions, which engineers can validate in Propel. Propel helps update any pricing or product changes instantly with Salesforce price books and product catalogs. Ascent then helps coordinate shipments to sales channels by having the latest product and account information.
That’s just one example of how Ascent, Propel, and Salesforce can help manufacturers deliver the perfect product to each customer – enabling you to succeed with digital transformation. Learn more about Ascent Solutions on AppExchange.
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Ascent Solutions will provide you with ultimate customer service, attending to all of your needs promptly and efficiently. Our goal is to serve as your partner so that all of your needs are met in accordance with your schedule and align with your budget.