Salesforce Field Service is designed for any business that has a fleet of people in the field performing deliveries, repairs, and installations. Field Service streamlines the process for resources in the field through numerous different features. For example, it permits field service resources to finish work orders while staying on the job site, enables supervisors […]
Continue readingMore TagTag: reverse logistics
Top 10 Viewed Cloud ERP on Salesforce Content (MidYear 2023 Edition)
School is almost out for the summer which means we’re halfway through the year and it’s time to view our top Salesforce cloud ERP content of 2023! We’ve analyzed user metrics on the most popular Ascent Solutions’ guides, blogs, videos and articles so you can see what’s top of mind with Ascent customers, partners, and […]
Continue readingMore Tag
How Salesforce Customer 360 + Operations 360 Reduces Customer Rage
Salesforce recently cited frightening new research about the growing impact of poor customer experiences on businesses. According to an Arizona State University study, customer rage has become all the rage, largely due to poor experiences with companies: 74% of customers experienced a service or product problem in the past year, with 63% feeling rage about […]
Continue readingMore Tag
Top 10 Viewed Cloud ERP Content: Year End Edition
ERP Enthusiasts, are you curious about what’s been top of mind with companies exploring the benefits of cloud ERP in 2022? We’ve analyzed viewer metrics from our blog/website to consolidate them into a short, helpful list for you! The year end edition has been updated with exciting new findings. If you missed our first edition, […]
Continue readingMore Tag